Customer Reviews

Based on 1 review
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M
Mariya
Wrong colors, uneven tray, poor customer service

I decided to buy this kit, to do a DYI present with my kids to my husband. With advertised blue and grey colors in the set and a tray that was supposed to be ready for painting it seemed like a good choice.
Upon delivery when we opened parcel with the kit on Christmas Eve day, we discovered that grey color was missing, tray was very poor quality with uneven sides. Such a disappointment for Christmas!
When i have contacted customer support team, they didn't bother to apologize and requested me to arrange return. Really? They messed up and I need to spend my time and money to make it right.
Stay away from the Big Blue Trunk!!!